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** FAQ's **
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FREE Newsletter
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Welcome to the "411" section of our Web site. Here you will find answers to the most commonly asked questions about Immunitrition products and services. They are categorized in sections for your convenience. Simply refer to the section key below that best corresponds with the question(s) you may have. If the answer you're looking for is not available on this page, please feel free to contact us at info@immunitrition.com or give us a call at (877) 773-9229. We will be happy to assist you with the information you are seeking.
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Section 1 - FAQ's - Cultured Vegetables
Section 2 - FAQ's - Consultations
Section 3 - FAQ's - Immunitrition Events
Section 4 - FAQ's - Redeeming Immunitrition Gift Certificates
Section 5 - FAQ's - Immunitrition "Cultured Club"
Section 6 - FAQ's - The "Milk-It & Real Foods" Club |
*** FAQ's ABOUT CULTURED VEGETABLES ***
What are the ingredients of each blend?
Each blend of Immunitrition's Organic Cultured Vegetables has a distinct and unique flavor. We only buy 100% raw produce that is certified organic by the USDA. Our L. Plantarum culture is the highest quality probiotic available on the market today! Here is a breakdown of the ingredients we use to prepare each blend:
Garden Blend - green cabbage, cucumber, collard, dill, red bell pepper (seasonal)and or carrot, garlic and probiotic
starter blended in a brine of celery juice inoculated with culture starter and a touch of tart, green apple!
Sea Blend - green cabbage, kale, daikon, wakame sea vegetable, carrot, parsley, and probiotic starter blended in a brine of celery juice inoculated with culture starter and a touch of tart, green apple!
Sunshine Blend - green cabbage, carrot, golden beet, sweet potato, yellow bell pepper, ginger, cilantro, and probiotic starter blended in a brine of celery and carrot juice inoculated with culture starter and a touch of tart, green apple!
How and where do I purchase Immunitrition Organic Cultured Vegetables?
To purchase our CV's please visit our ONLINE STORE or place your order by phone by calling (877) 773-9229. You may also e-mail your order to: orders@culturedvegetables.net. Orders by fax, send to: (480) 393-5410. All order inquiries will be answered/addressed within 24 hours.
Why does Immunitrition add a culture starter to ferment the vegetables?
We add a culture starter to ensure your veggies are bursting with beneficial microflora. Traditional culturing methods rely on the microbes already present on the vegetables and in the surrounding environment to inoculate the veggies. Sometimes you have no way of knowing exactly what strains of microbes are naturally present. There could be a concentration of non-beneficial microbes and possibly even pathogenic ones. That's why we choose inoculate with a fast-growing, hardy strain of microflora called L. Plantuarum that quickly crowds out any undesireable microbes resulting in a superior cultured food!
Why does Immunitrition add tart, green apple to the culturing brine?
Micorflora need a food supply to stay alive and to mutiply. The tart, granny smith, green apple is a viable food source for the beneficial microflora. The small amount of sugar present in the apple is LONG GONE before you consume your CV's. Those who are suffering from candida need not worry. The sugar has been consumed by the microflora and ensures a potent cultured product to combat candida and it's negative effects on the body.
Why does Immunitrition use organic celery juice as the culturing brine?
Organic celery juice is a superior source of organic sodium. Many people crave salty foods because their bodies are lacking in this beneficial mineral.
Immunitrition does not add organic sea salt to our veggies due to the fact that salt is actually an anit-microbial and we want out veggies to be as microbial-rich as possible. We also prefer to use celery juice to add that delicious flavor unique to our cultured vegetables!
What is the suggested serving size of CV's at each meal?
It is best to have at least a half-cup of CV's with each meal. You'll be amazed how they enhance the flavors of other foods. They also seem to keep that "after dinner bloated feeling" from ever surfacing. Once you regularly incorporate CV's into your diet, you will immediately begin to see the positive changes they bring to your digestive processes.
How long will my CV's last?
Unopened, CV's can last up to 8 months in the refrigerator, maybe even longer! After opening, CV's stay nutritious for about two or three weeks, so don't worry if you don't eat them up right away (but you probably will because they are so delicious)! Once you refrigerate your CV's, you cannot take them back out expecting the fermentation process to continue. The microorganism are fast asleep and the culturing process has been greatly reduced. Fermented foods have quite a long shelf life. In fact, sprouting and culturing/fermenting was a convenient way to preserve foods before refrigeration even existed. Mother nature surely gave us a magnificent gift when she handed us probiotic microorganisms!
Why do I need to allow 7 to 10 days to receive my cultured vegetables?
The first time you order cultured veggies from Immunitrition, it may take up to 7 to 10 days to receive your first order. Sometimes we have a rush of new sales, depleting our stock. We prepare our veggies fresh EACH week. We must allow 5 to 7 days for proper fermentation to take place. Then we must refrigerate for 24 to 48 hours to slow down the fermentation process. Refrigeration is only necessary if we are shipping your vegetables. With all the banging around during shipping, the veggies are very likely to pop their tops like a shaken soda bottle! If you arrange a local pick-up, your veggies will most likely NOT be refrigerated. We want to save the cold space for our out-of-state orders.
If you plan to send our veggies to another party, please be sure to refrigerate for a couple of days before sending or we will be happy to drop-ship the veggies directly to the recipient of your choice. Better yet, Immunitrition Gift Certificates are available for purchase as well. This way your friends, relatives, collegues, etc., will be able to choose their gift, having it sent directly to them.
One way to ensure you'll never run out of your veggies or wait 7 to 10 days for your order is to join our "Cultured Club" with the free "Auto-Ship" option. For more information and to purchase your membership today click here! (You will be directed to our ONLINE STORE.)
The materials we purchase to ship our cultured veggies are 100% eco-friendly! All shipping boxes and protective jar wrappings are made of recycled corrugated and our packing p-nuts are made from 100% corn starch, which completely dissolve in water!
When I receive my cultured vegetables are they ready to be refrigerated?
Upon receiving your shipment of cultured vegetables, they are ready to be refrigerated - EVEN THOUGH they will stay fresh and delicious at room temperature well past the time it will take to consume them. Cultured veggies have an amazing shelf life! For example, if you wish to take them on a camping or hiking trip, your veggies will remain fresh and delicious for months. They will continue to slowly ferment taking on a softer consistency with a more pungent kraut-like flavor. We like to leave our veggies out for months at a time. They're fabulous!
NOTE: Due to the fact that our cultured vegetables are a "living" food, there may be expansion or settling of the product during shipping. If exposed to a warm environment, the veggies may expand. If exposed to a cold environment, the veggies may contract and settle. This is normal and will not affect the potency, efficacy or taste of your veggies. Sold by weight, not by volume.
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*** FAQ'S ABOUT CONSULTATIONS ***
How do I schedule my consultation?
If you are interested in scheduling a consultation, please call (877) 773-9229 or e-mail your consultation request to consultations@immunitrition.com. You may also visit the "Contact" page of this Web site to make a consultation inquiry. Your first and last name, phone number and e-mail address are required to handle your inquiry properly. Within 24 hours an Immunitrition representative will contact you to begin the consultation scheduling process.
Do I need to do anything to prepare for my consultation?
Before your actual consultation takes place, Immunitrition will be supplying you with a special, four-part health questionnaire to better help analyze your individual health concerns. These important documents will aid in recommending the best solutions to apply to your unique health needs. Your consultation cannot take place without this necessary information. Please fax, snail mail or e-mail your questionnaires back to us at least ONE WEEK before your consultation. You may see some repeat questions throughout these questionnaires. This is intentional and will help us to see the "over all" picture of your current health concerns. NOTE: Regarding the 3-Day Food Journal, you will need fill out or print out three copies - one copy for each of the three days you will be documenting your food intake.
Please click on the appropriate links to download your FOUR-PART questionnaire. We have provided each questionnaire in two formats - Adobe PDF and Microsoft WORD. They will both display the same way on your computer screen. The WORD format will allow you to complete the questionnaires right on your computer using your Microsoft Word Program. You can then save your questionnaire documents to your computer's hard drive and send it back to us via e-mail as an attachment. This is the quickest way to expedite the return of your questionnaires to the Immunitrition offices.
You may wish to print out the PDF versions of the questionnaires, fill in your information by hand, then return them to us via the U.S. postal system. If so, please mail to the address listed on the last page of your "Confidential Health Questionnaire" . You may also fax your completed questionnaire to (480) 393-5410 or e-mail to: consultations@immunitrition.com
Where will my consultation take place?
If you are a New York resident living within two hours outside of New York City, your consultation will take place in Franklin Square, New York. Caroline Barringer currently sees clients on weekdays and some weekend hours at her clinic located in the Extreme Wellness Center at Jayson Pharmacy. Please do not call the wellness center/pharmacy to schedule a consultation. Please call Immunitrition at 877-773-9229 to schedule your appointment. The wellness center addresss is:
Kind Care Clinic at Jayson Pharmacy
197 Franklin Avenue
Franklin Square, NY 11010
What other services are offered at the Immunitrition Clinic?
The Extreme Wellness center offers a wide variety of health and spa services. Immunitrition offers Nutritional Therapy Consultations as well as ionic foot baths, far infrared saunas and hydro therapy massage to aid our clients in gentle detoxification protocols. Other services offered at the center by fellow practitioners include anti-aging techniques such as facials, cellulite therapy, body wraps, hot stone therapy and more. There is also a medical doctor on staff for those seeking care in both medical and holistic modalities.
What kind of clothing should I wear to my consultation?
Please wear comfortable clothing such as a t-shirt and sweat/stretch pants. There will be a functional, hands-on assessment performed during your consultation, therefore tight clothing may not be the best choice for the most accurate testing or for your general comfort during your consultation.
Should I eat or drink before my consultation?
We prefer that you refrain from EATING at least two to three hours before your consultation, but we do hope that you do drink plenty of water to stay properly hydrated before you come in. Proper hydration is essential to feeling healthy and looking younger!
Should I bring anything with me to my consultation?
Yes. Please bring any and all supplements/medications you are currently taking (nutritionals, vitamins, homeopathic rememdies, herbals, prescription and non-prescritption drugs, etc.) as well as any tests you have recently taken such as clinical blood tests, hormone panels, digestive stool analysis, heavy metal panels, parasite panels, etc., etc. You can bring all of your supplement/medication bottles in a shopping bag, basket or cardboard box. Do not bring the original copies of your medical tests and panels. Please make copies and bring these new copies to your consultation to keep in your client file. All client files at the Immunitrition Clinic will be kept in a secure location (locked filing cabinet) for your privacy and protection.
How do I pay for my consultation?
Immunitrition accepts all major credit cards - Visa, MasterCard, Amex and Discover. Payment is due upon completion of your consultation. You can call us with your credit card number at (877) 773-9229 or you can buy your consultation right online at our ONLINE STORE. If you prefer to send a personal/business check or money order, please make all checks and money orders payable to Immunitrition, LLC and mail your payment along with your health questionnaires to the following business mailing address:
Immunitrition, LLC
P.O. Box 430
Franklin Square, NY 11010-0430
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*** FAQ'S ABOUT IMMUNITRITION EVENTS ***
Do I need to pre-register for an Immunitrition event, lecture and/or workshop?
Yes. We would greatly appreciate if you would pre-register for our future workshops and/or lectures. This will help us to properly plan for the event, making sure we have enough materials, samples and seating to accommodate everyone. Each scheduled event will have a sign-up deadline date. Please pre-register before this deadline date to reserve your spot! Click here to pre-register by entering your contact information. Please indicate in the comment/question box which event you are planning to attend.
CLICK HERE TO VIEW A LIST OF CURRENTS EVENTS FOR 2007/2008
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*** FAQ'S ABOUT IMMUNITRITION Gift Certificates ***
The following guidelines apply to redeeming Immunitrition gift certificates:
- Redeemable via phone/, Internet, or at any Immunitrition event.
- Not redeemable for cash and not transferable.
- No more than one gift certificate can be redeemed per transaction.
- Promotions and/or coupons cannot be applied towards the purchase of gift certificates.
- Shipping and handling and tax (if applicable) are not included in certificate coverage.
- The total amount of your gift certificate(s) cannot exceed the total amount of your order. Gift certificates may be applied only for the total amount indicated on the gift certificate; partial redemption of certificates is not permitted. The customer is responsible for any remaining balance.
- If you have any questions, please contact us via e-mail at info@immunitrition.com or call us at (877) 773-9229, Monday through Friday from 10:00 am to 5:00 pm EST.
Can I redeem my gift certificate(s) at your online store? (www.culturednutrition.com)
Yes. You can apply the amount of your gift certificate to your online order at the time you are ready to checkout. Listed on the right side of your gift certificate there will be a "savings code". All you need to do is enter this code when prompted at checkout. It's that easy! The dollar amount will be removed from your shopping cart total before any shipping or tax charges are added to your order.
Will my Immunitrition gift certificate(s) expire?
Yes. Immunitrition gift certificates expire exactly one year from the purchase date.
Click gift certificate icon above to purchase
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*** FAQ'S ABOUT the "Cultured Club" ***
How long will my Immunitrition "Cultured Club" membership last?
Your Cultured Club membership will last for exactly one year from the purchase date of your membership. We will notify you of your renewal date via e-mail.
How much does it cost to join the "Cultured Club"?
To become a Cultured Club member for one year costs $39.99. You will have to renew each year to maintain your membership status. (Click icon below to purchase your membership today!)
May I cancel my "Cultured Club" membership?
Yes. You may cancel your membership at any time. If you cancel within the first thirty days of your enrollment, Immunitrition will refund your membership fee in full. After thirty days, your membership can be cancelled, but your membership fee will not be refundable at that time.
As a "Cultured Club" member, do I have to enroll in the "Auto-ship" program?
No. Immunitrition offers this service to all Cultured Club members as a free option. You will receive all the other benefits of a Cultured Club member without having to take advantage of the Auto-ship program.
Click the above icon to purchase your "Cultured Club" membership!
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*** FAQ'S ABOUT the"Milk-It & Real Foods" Club ***
How do I sign up for the Club?
We would love to have you as a member of our "Milk-It & Real Foods" Club. Becoming a member is easy... Simply visit the
"Join the Milk-It & Real Foods" Club page of this website and follow the instructions to join listed there. You may download, print and complete the Member Application, Order Form, and much more from this web page. You may purchase your membership directly online online at: www.culturednutrition.com. Please sign and send the order form and membership application to:
Immunitrition, LLC
P.O. Box 430
Franklin Square, NY 11010-0430
If you wish to fax your order form and membership application to us, our fax number is: (480) 393-5410
How long will my "Milk-It & Real Foods" Club membership last?
Your club membership will last exactly one year from the day you join the club. There is an annual fee of $15.00 to become a member plus the cost of the itmes you order each month and the delivery service fee from the farm (automatically added to your invoice).
May I cancel my membership?
Yes. You may cancel at any time. We MUST have at least two weeks notice that you wish to cancel your membership to allow for processing time before the next shipment occurs. Our storage space is limited, so please be courteous and notify us of your membership cancellation ahead of time or as soon as possible!
How often will I receive my order?
Currently we are receiving shipments from the farm twice per month (bi-weekly) - always on a Saturday morning. Therefore, you will want to make sure you get a two week supply of milk, meats and more at each pick-up you make. Your pick up times are between 12:00pm and 2:00pm ONLY. If you cannot pick up your order during these times, please arrange for someone to pick it up for you. Otherwise, your food will have to go back to the farm. Orders are due before NOON on the Tuesday BEFORE your scheduled Saturday pick-up. Orders received after the noon deadline cannot be processed.
May I change my order?
Yes. You may notice that you and your family may need more or less of milk, meat and other items you order as time goes on. Please let us know of any changes you wish to make to your order at least 48 hours BEFORE the next scheduled delivery takes place!
How long is it safe to freeze my milk?
Raw milk is safe to freeze for up to four to six months. When thawed, it will have that fresh, organic, raw taste you love!
What is the best way to thaw my frozen milk?
The very best way to ensure your milk thaws properly is to promptly remove your milk from the freezer, placing it into the refrigerator. It will then slowly thaw in the refrigerator over a two to three day period. If you plan to culture the milk into yogurt or kefir, you may wish to set the jug of milk in warm water to thaw. In a matter of hours your milk will be nice and warm to safely introduce your culture/starter. The beneficial, probiotic organisms you introduce will love the warm, sweet environment of the milk and begin to culture in as little as 20 to 30 minutes. Within 24 hours you will have a delicious cultured milk product. When desired thickess and tartness is reached, simply put your cultured milk into the refrigerator to slow down the fermentation process while locking in the flavor. Enjoy!
What is the best way to thaw frozen meat?
Never thaw frozen meat on your countertop. Bacteria can grow quickly using this method. Always thaw frozen meats in your refrigerator for a couple of days (48 hours). This should be plenty of time for it to thaw and be ready for cooking. You may also thaw frozen meat by placing the package in hot water for several minutes. This method should only be used if you plan to prepare and consume the meat right away. Never re-freeze thawed meat. Not only is this not a safe practice, but the meat will be quite tough when cooked. | 
